Privacy Policy
Thank you for visiting OilCo Bangladesh ("we", "our", "us"). Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website, make a purchase, or otherwise interact with our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: This includes your name, email address, phone number, billing and shipping addresses, and payment information when you make a purchase or register an account on our website.
- Automotive Information: Information related to your vehicle, such as the make, model, year, and VIN, when you search for or purchase specific parts.
- Usage Data: We collect information about your interactions with our website, such as IP address, browser type, browsing behavior, and referring URLs.
- Cookies and Tracking Technologies: We use cookies and similar technologies to collect data about your browsing activities and preferences.
2. How We Use Your Information
We use your personal information to:
- Process Orders: To fulfill and manage your orders, including processing payments, shipping products, and providing customer support.
- Personalize Your Experience: To tailor content, product recommendations, and offers to your preferences and vehicle details.
- Improve Our Services: To analyze website usage, monitor performance, and enhance our website, products, and services.
- Communicate with You: To send order confirmations, updates, newsletters, promotions, and other communications related to our services.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
3. How We Share Your Information
We do not sell your personal information. However, we may share your information with:
- Service Providers: Third-party vendors who assist us with payment processing, order fulfillment, marketing, and website analytics. These providers are required to maintain the confidentiality of your information.
- Legal Obligations: We may disclose your information if required by law or in response to valid legal requests, such as subpoenas or court orders.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction.
4. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Correction: You may access and update your personal information through your account settings or by contacting us directly.
- Opt-Out: You may opt out of receiving promotional emails by following the unsubscribe instructions in the email. Note that you will still receive transactional emails related to your orders.
- Cookies: You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of our website.
- Data Deletion: You can request the deletion of your personal data by contacting us, subject to certain legal or contractual obligations.
5. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
7. International Transfers
If you are accessing our website from outside Bangladesh, your information may be transferred to, stored, and processed in Bangladesh or other countries where our service providers are located. By using our website, you consent to these transfers.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting the updated policy on our website with the "Last Updated" date at the top.